Service Program (Treatment)

Periodic, regular service visits are critical to the joint success of operating your heat transfer equipment at its optimum performance level. Some treatment companies will do their testing and provide you with some generic information, so that you, the customer, are completely dependent upon them. Some merely check chemical levels (volume remaining) and reorder more. CE Water educates its’ customers on the operation and optimization of heat transfer equipment, and promotes joint-testing and frequent communications, critical to the treatment program’s success. CE Water service programs are focused on testing, sharing information, jointly developing changes to the program, jointly adjusting the treatment levels, bleed-times, etc.

CE Water’s service-focused mindset is unique. While on-site, our technicians view your cooling tower, chillers, air compressors, boilers, etc., as if we own them. The basic concepts are:

  1. Monitor heat transfer efficiencies
  2. Maximize cycles of concentration 
  3. Maintain the correct level of chemicals to protect your equipment
  4. Put safeguards in-place to ensure that the equipment runs at its optimized level, continuously, until the next service call. CE Water won’t just leave service reports on your desk.

CE Water’s On-Site Service programs include:

  • Periodic, regular service visits and reports
  • On-site testing, analysis & adjustments
  • Additions of chemicals, (as required)
  • Written Service Report
  • Follow-up on outstanding items in report

CE Water offers two service program models:

FULL SERVICE: CE Water full-service programs are perfect for facilities lacking the personnel necessary to perform the routine duties of monitoring a water treatment program. CE Water will ensure timely delivery of the chemicals, run the tests, and take responsibility for the treatment program, (with minimal participation required of our customers).

INDUSTRIAL: CE Water’s industrial service programs are best suited for facilities that have the personnel available to perform routine testing and chemical change-out duties related to their water treatment program. Industrial service customers rely on CE Water to provide the chemical and engineering expertise they need to keep their operation running smoothly.

CE Water service technicians receive regular, ongoing technical training in the water treatment industry, as well as sharing the collective experiences within our company and industry as members of AWT (Association of Water Technologies). We also benefit from exceptional relationships with our suppliers of chemical products and equipment who provide their resources and expertise are at our disposal.